Our Core Application Management Services include corrective and preventive maintenance services for ongoing functional, technical and infrastructure support. This also includes execution of service request, application administration and release management. Together these services help our customers satisfy resource and skill requirements while maximizing the productivity of applications, increasing service quality and savings and unlocking the value from their SAP investment.
The AMS leverages the best practices and industry experience based on the framework to deliver substantial business value to customers at lower costs and high service level commitment.
The services include Level 1, 2&3 supports at customer side or in an offshore model. The activities which generally included in our AMS are: