Case study

Haldiram Snacks Pvt Ltd.

Automation That Keeps Freshness Moving

  • Client: Haldiram Snacks Pvt Ltd.
  • Industry: FMCG – Processed Foods, National Distribution
  • Region: India
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Summary

Haldiram partnered with Orane for an ongoing S/4HANA enhancement initiative to strengthen batch quality control, warehouse execution, pricing governance, and cross-module accuracy. The program established a more reliable, compliant, and scalable supply chain backbone across a fast-moving national FMCG network.

Key Results

• 20% decline in dispatch errors within 2 quarters
• Automated batch shelf-life tracking with compliance alerts
• Production–warehouse visibility improved to >98% accuracy
• Pricing automation aligned with seasonal & regional strategy
• Data-driven Consumption → Goods Issue integration
• Continuous enhancements delivering incremental ROI

Client Snapshot

Employees: 8,000+
Manufacturing Sites: Multi-plant national operations
Solutions Delivered:
• Automated batch determination with expiration & FEFO controls
• Centralized pricing trigger logic with tax compliance
• Material consumption → FI postings automation
• WH picking / staging improvements
• RCA-driven quality fixes + business user enablement
Engagement Type: Long-term AMS + Enhancements
Duration: Ongoing

The Challenge

• High SKU velocity + short shelf-life → compliance vulnerability
• Manual batch selection → picking errors & returns
• Complex pricing rules dependent on regions & MRP types
• Unreliable master data leading to stock mismatch
• Manual consumption posting delayed period closures
• Warehouse inefficiencies impacting store fill rates
• High rework effort burdening operations teams

Challenges

The Solution

Solution

• FEFO-based automated batch selection increases quality confidence
• Pricing schema enhancements linked to promo calendar & geography
• Consumption automation integrated with production confirmations
• Root-cause analysis program to eliminate recurring incidents
• Warehouse process harmonization with mobile enablement
• Data governance checkpoints for master data consistency
• Proactive training cadence to increase transaction accuracy

Business Benefits

20% reduction in dispatch errors improving retail OTIF
Contractual compliance improved via expiry-based traceability
Real-time financial recognition accelerating period closing
Higher inventory accuracy enabling optimized replenishment
Reduced operational firefighting → focus on growth delivery
Scalable platform to support channel & product expansion

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