Case study

Qatar Chemicals

Smart Vendor Connectivity for Petrochemical Precision

  • Client: Qatar Chemicals
  • Industry: Oil & Gas – Petrochemicals
  • Region: Qatar
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Summary

Q-Chem partnered with Orane to digitalize supplier interactions using a Vendor Collaboration Portal powered by SAP BTP. The shift eliminated manual coordination bottlenecks, accelerated procurement timelines, and strengthened financial controls within the petrochemical supply chain.

Key Results

30% faster vendor collaboration & sourcing cycle time
• Real-time PO → GR → Invoice document visibility
• Automated governance ensuring SLA and compliance adherence
• Reduced email-based follow-ups through platform standardization
• Improved on-time vendor payments & processing accuracy

Client Snapshot

Vendors: 400+ domestically and internationally
Solutions Delivered:
• Supplier collaboration portal integrated with SAP
• GRN, PO, Invoice automation & validation
• OCR-enabled document capture and tracking
• SLA-based dispute resolution dashboards
Engagement Type: BTP Extension & Portal Implementation
Duration: 8 Months deployment

The Challenge

• Paper/email-based invoicing → long approval delays & error rates
• Frequent mismatches between PO, goods receipt & invoice values
• Limited visibility into vendor document status → increased follow-ups
• Lack of SLA enforcement causing payment backlog & disputes
• Time-consuming audits due to scattered records
• Poor vendor satisfaction and strained supplier relationships

Challenges

The Solution

Solution

• Centralized portal enabling GRN-PO-Invoice synchronization
• OCR-based document validation reducing manual entry effort
• SLA dashboards for proactive exception handling & timely approvals
• Standardized communication workflow for dispute management
• Portal notifications & alerts improving vendor responsiveness
• Full audit trail ensuring zero data loss or compliance gaps

Business Benefits

30% reduction in sourcing & invoice processing cycle time
• Higher vendor satisfaction → stronger business continuity
• Automated compliance with ISO & audit requirements
• Lower operational costs by reducing manual document handling
• Faster approvals directly improving cashflow predictability
• Increased productivity across procurement & finance teams
• Scalable collaboration model supporting future partner expansion

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