Dashen Bank
Real-Time Insights for a Modern Financial Institution
- Client: Dashen Bank
- Industry: Banking & Financial Services
- Region: India
Summary
Dashen Bank, one of Ethiopia’s largest private financial institutions, partnered with Orane to modernize its operations across finance and HR. Through SAP S/4HANA and SAP SuccessFactors, the bank replaced disjointed legacy systems with a unified, automated, and real-time digital platform—improving efficiency, data accuracy, compliance, and employee experience across the organization.
Key Results
- Unified digital core integrating finance, procurement & operations
- Automated HR processes across hiring, onboarding, payroll & performance
- Real-time financial insights for faster decision-making
- Centralized employee master reducing duplication & errors
- Scalable ERP + HR platform supporting future growth
Client Snapshot
Employees: Large national workforce across branches & HQ
Branches: Wide branch network across Ethiopia
Solutions Delivered (Features):
- SAP S/4HANA Finance, Procurement & Operations
- SuccessFactors Employee Central (EC)
- SuccessFactors Performance & Goals (PMGM)
- SuccessFactors Recruiting & Onboarding
- Payroll Automation & Compliance
- Real-time analytics & financial reporting
Engagement Type: Digital Transformation – Core ERP + HRIS
Implementation Duration: Multi-phase deployment
The Challenge
- Disconnected legacy systems caused siloed finance and HR operations with inconsistent data.
- Manual HR, onboarding, appraisals, and payroll led to delays, errors, and high administrative effort.
- No real-time visibility into financial and operational metrics, slowing decision-making.
- Poor data quality, including duplicate HR records and error-prone payroll inputs.
- Regulatory and audit compliance was difficult due to unreliable and unstructured data.
The Solution
- Migrated to SAP S/4HANA, unifying finance, procurement, and operations with automated AP/AR and accurate GL processing.
- Implemented SuccessFactors Employee Central (EC) as a single source of truth for HR data and onboarding workflows.
- Deployed PMGM for digital performance management, KPI tracking, and development planning.
- Introduced Recruiting & Onboarding to streamline hiring and improve candidate visibility.
- Enabled automated, compliant payroll, reducing manual effort and ensuring timely salary processing.
- Delivered real-time analytics for instant financial and HR insights, enhancing leadership decision-making.
Business Benefits
- Improved operational efficiency through automated financial workflows
- Enhanced HR experience, with faster onboarding & error-free payroll
- Higher data integrity, eliminating duplication across finance & HR
- Real-time decision-making with instant insights and automated reporting
- Regulatory & audit readiness with accurate, integrated data
- Scalable digital foundation supporting future expansion of banking services
- Streamlined procurement & financial controls, reducing processing delays
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