Data & Document Use Policy

Our commitment to confidentiality, security, and responsible data handling.

1. Scope

This policy applies to:

  1. All data and documents submitted through our website (forms, uploads, or email).
  2. Information shared during service engagements, demos, or support interactions.
  3. Any personal, business, or confidential information shared with Orane for evaluation or project purposes.

2. Data & Document Collection

We may collect the following types of data:

  1. Personal Information: Name, contact details, email address, job title, etc.
  2. Business Information: Company name, requirements, proposals, and communications.
  3. Uploaded Documents: Files such as RFPs, requirements, contracts, CVs, reports voluntarily shared with us.

3. Purpose and Legal Basis of Processing

The data and documents you share are used only for:

  1. Responding to enquiries and requests.
  2. Providing demonstrations, proposals, or solutions.
  3. Delivering contracted services and support.
  4. Improving our website, solutions, and customer experience.
  5. Legal, compliance, and security purposes where required.

We do not sell, rent, or trade your data or documents with third parties for marketing purposes.

4. Storage & Security

  1. All data and documents are stored on secure servers with appropriate access controls. Access is restricted to authorized Orane personnel only. We apply industry-standard technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing & Disclosure

Your data and documents may be shared with:

  1. Internal Teams: For evaluation and service delivery.
  2. Trusted Partners/Service Providers: Only where necessary for project execution, under strict confidentiality agreements.
  3. Legal Authorities: Where required by law, regulation, or court order.

6. Data Retention

  1. Data and documents are retained only for as long as required to fulfill the purpose for which they were collected. After the retention period they are securely deleted or anonymized, unless longer retention is required by law.

7. Your Rights

Depending on applicable laws (e.g., GDPR, Indian IT Act), you may have rights to:

  1. Access, update, or correct your data.
  2. Request deletion of your data or documents.
  3. Withdraw consent for processing.
  4. Raise concerns regarding data handling by contacting us at [Insert Contact Email].

8. Third-Party Services & Links

Our website may include links to third-party services or resources. Orane is not responsible for how these third parties handle your data or documents. We encourage you to review their privacy and data use policies separately.

9. Policy Updates

We may update this policy from time to time to reflect changes in legal, technical, or business requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions, concerns, or requests regarding this Data & Document Use Policy, please contact:

Contact Us