In today’s competitive world, enterprises are focussed on creating differentiating and surviving in the digitally transformed world. Though SAP forms the backbone of a digitally enabled organization its successful implementation is just one part of the puzzle solved. The missing part of the puzzle is to maintain the application and enable the organization to reap the benefits. Also, today’s environment demands changing the application with the changing needs of the business. Managing the mix of core internal teams on the fly poses challenges to manpower as well as project deliverables.
Realizing these challenges, enterprises are moving away from traditional internal staffing models to outcome-based application managed services model. These models help reduce the complexity and risk in managing the application portfolio and free up enterprise resources to focus on critical business processes.